Veo 3.0

Oceanic Customer Service has received several VEO 3 units that were returned from product owners who experienced similar problems with display of dive mode information. Corrected display of Max Depth on the Surface Alternate (Last Dive) screen which showed a phantom depth instead of the actual Max Depth of the previous (last) dive. Users may upgrade their GEO 2's firmware (operating software program) to newly released revision 1C using the Check for new Firmware Update feature of the latest OceanLog PC interface program.  There is no need to return the unit to Oceanic.

FIRMWARE UPDATE RELEASE DETAILS
For VEO 3.0 Watch Dive Computers
from any previous version to 1C

EXPLANATION
In response to input received from owners and users of the VEO 3.0, Oceanic has corrected or modified the following items to improve the VEO 3.0’s operation:

  • Corrected display of Max Depth on the Surface Alternate (Last Dive) screen which showed a phantom depth instead of the actual Max Depth of the previous (last) dive.

UPDATE PROCESS
Units affected are the VEO 3.0 model containing any previous version firmware.

In the event that you have experienced any of the above, or you want to be sure they don’t occur, you can update your VEO 3.0’s firmware (operating software program) to newly released revision 1C using the  

Check for new Firmware Update feature of the latest OceanLog PC interface program.  There is no need to return the unit to Oceanic.

Should you have any questions, please contact your Authorized Oceanic Dealer, or Oceanic Customer Service by calling 800-435-3483 (8AM -5PM, PST Monday - Friday) or via email.

Instructions for returns direct to the factory.